Creating a Welcoming Business for Clients and Workers Alike


When it comes to your business’s success, there are a lot of factors that you need to take into account. While you’re concerned with things like marketing, expenses, and hiring the best people, you need to be aware of some of the “soft” conditions of your business that could be impacting your bottom line.

Here’s a case in point: if your business environment isn’t welcoming for clients, customers, or your employees, you might be losing out on money you’d otherwise be making. What does a “welcoming environment” entail? Read on.

Friendly People, Better Mood

When your workers are in a good mood, your clients or customers will be, too. Even if you don’t have clients or customers in your workplace, such as in the case of an office building, you still want your employees to be happy and cheerful. While you can’t always help their moods, you can certainly take steps to help your employees feel better.

For instance, offering things like plentiful breaks, paid time off, and reasonable compensation can go a long way toward helping get the best out of your people. Well-rested, well-paid workers tend to work harder, and they’re usually smiling and happy.

No Politics

Generally speaking, you want to avoid declarations of overt political natures. Things like posters advocating for political candidates or championing specific political views might make some people happy, but they’re also likely to turn away customers or potential employees who hold the opposite beliefs.

When you’re trying to run a successful business, it’s ideal to refrain from driving people away! You’d much rather give people more reasons to enter your place of business than to give them reasons to stay away. Of course, if your business is a campaign office or an advertising agency that specializes in making political ads, this advice isn’t going to help.


The background of a workplace can go a long way to making it feel better. For instance, if you’re constantly hearing from your customers or employees that the building is far too cold, you should consider bumping the heat up. People who are uncomfortable tend to work more slowly or inefficiently, and customers who are uncomfortable are much less likely to spend money.

Similarly, think about throwing on some music! If your business is a storefront, some music could help the space feel livelier. In the case of an office, allowing employees to listen to music in their headphones or quietly at their desks could help them to be more productive! In all, there are lots of ways to make your business more welcoming, and, generally speaking, these things are going to be better for your bottom line.